Support

Need help with Rainbow? Our support team is happy to help with account access, billing questions, app issues, and other problems tied to the platform itself.

What support can help with

Support is the right place for issues specific to the Rainbow app, your account, or the infrastructure that powers the experience.

• Signing in, account recovery, or membership questions.
• Billing questions or subscription problems.
• App crashes, loading issues, or broken page flows.
• Problems with missing content, decks, or saved history.
• Questions about site availability or service outages.

What support cannot help with

We cannot use support time for general software debugging, architecture advice, or questions that are specific to a third-party library or framework.

• Debugging your own application code.
• Software design or architecture decisions.
• Performance tuning for unrelated projects.
• Framework-specific implementation questions.

Contact

For support, please email hi@rainbowtarot.com.